A disabled person purchasing a ticket can obtain one free Personal Assistant ticket (all tickets must be pre-booked through our ticketing site).
Please upload a photo of ONE of the accepted forms of documentation at checkout to validate the free Personal Assistant tickets.
If you do not have one of these forms for documentation then please contact us by email and we will look at your request on a case-by-case basis.
• Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP), either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
• Attendance Allowance or Carer's Allowance letter of award
• Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)
• In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
• A local authority registration document which is local to the attraction where it is being submitted
• A recognised Assistance Dog ID Card
• Credibility's Access Card / Hynt card and/or Access Card
Please note:
• Assistance dogs are welcome.
• Large, black and white menus are viewable on the front of our bars. Should you have any questions about the menu on offer, please do ask a member of staff.
• Medical assistance is available on-site if required.
• If you require any assistance at the event, please speak to your nearest member of staff.